At complast.com, we want you to enjoy your shopping experience in the safe knowledge that any information that you provide us with, whether it be credit card information or personal information, is only accessible by you. Not even complast.com staff have access to this information!

We have 2 "Cast Iron Guarantees" for your total peace of mind.

1. The complast.com 110% Credit Card Security Guarantee

" We guarantee that every credit card transaction that you make at complast.com, is 100% safe ! "

The purchase area of our site is secure; this means that we utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event it is intercepted by someone else.

• Did you know? The risk of credit card fraud is 100 times greater when you hand your card to the waiter in a restaurant than when you shop on the Internet! Modern day encryption technology, used by many Internet stores similar to ourselves, virtually eliminates credit card fraud on the Internet.
  
  
• If in the extremely unlikely event that somehow your card is used fraudulently, as a direct result of you providing information to complast.com, then as long as you notify your credit card company in accordance with its reporting rules and procedures, complast.com will more than cover the costs of any amount that your credit card company holds you responsible for.
  
  
• In-fact, we are so convinced about the security of your data on our servers that if you ever suffer a direct loss from fraudulent use of your credit card, as a result of using our site, complast.com will repay your losses to the sum of 110%. guaranteed !
  
  
• This is just another example of why the online shopping experience offered by complast.com, outperforms any physical shopping experience. Think about that! What other store, after having unwittingly revealed your credit card details so that you suffered losses, would offer to pay back 110% of the amount?

2. The complast.com  Personal Information Privacy Guarantee

complast.com is committed to protecting your privacy. We gather personal information from you (always at your discretion) in order to make your shopping experience more convenient. This also enables you to quickly find information on complast.com  and alert you to product upgrades, special offers, updated information and other new products and services.
We protect the privacy of this information using our highly secure, password-protected servers. The information you provide will be kept confidential and used to support your customer relationship with complast.com.

All personal information, is held on servers that are not actually "live" on the Internet, but securely "hidden" behind our state-of-the-art firewalls. Your information (such as name, address, purchase details etc) will not be given or sold to any outside organisation for its use in marketing without your consent.

Still not comfortable sending your credit card details over the Internet?

Here’s the complast.com alternative:

• You may either :
  • Fax your credit card details to us at  514-696-2637
  • Telephone the credit card details through to us on 1-800-363-2870
  • Post the credit card details to us at:
    

  Customer Care Department

  complast.com

  3251 Northview Drive

  Elkhart, IN 46514

             

• Want to pay by Cheque instead?

Please allow 10 days for cheques to clear

Customer Care Department

complast.com

3251 Northview Drive

Elkhart, IN 46514